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OUR CAREERS
INFORMATION TECHNOLOGY ADMINISTRATOR
Ref #:
20240003
Location:
Arizona-Phoenix
Job Function:
Information Technology
Job Type:
Full-time
Overview
Seeking an experienced and highly motivated individual to join our team as an Information Technology Administrator (Business Analysis Manager Senior). This position is responsible for providing leadership and guidance to the Division’s Systems/IT Administration.
Essential Duties and Responsibilities include but are not limited to:
Provide leadership to Business Analysis Managers, Program Administrators/Managers and work with external entities and 3rd party vendors to support DCC applications.
Review performance and progress of projects and report on findings.
Manage large, complex technical or business support or production teams.
Supports DCC's key business processes and applications, recommending applicable business redesigns.
Prepare and deliver informative presentations and project status reviews to process owners, customers and other stakeholders.
Perform data analysis, reporting and business requirement gathering for complex projects.
Develop and execute comprehensive system test plans, conditions, test scripts and test cases.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The client strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Qualification
Skills in:
Proficient analytical skills to evaluate information gathered from multiple sources, consolidate details and extract to functional requirements.
Developing and executing comprehensive test plans for projects of various sizes and complexity.
Advanced skills in interpreting and understanding program policies and procedures.
Advanced skills to develop and write technical documentation.
Organizational skills to prioritize projects/tasks and adapt to unplanned activities or changes in priorities.
Interpersonal skills to communicate effectively with business users to identify and prioritize needs, articulate business impact, and evaluate alternative business solutions.
Education
Bachelor's degree and/or 8 years of related business analysis experience and 3 or more years of supervisor/management experience (or equivalent experience).
PMI, BABOK, Scrum Master, and/or Lean Six Sigma certifications are a plus.
Knowledge of Child Care Services Programs.
Knowledge of AZCCATS and/or other state or private sector case management systems is a plus.
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